Returns & Exchanges

At Jurlique, we are committed to providing high-quality, natural skincare and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for products purchased directly from our website.

Return Process

• 1.
  Contact Customer Care

  Email our support team with your order number and the reason for your return to obtain a Return Authorization number.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring they are well-protected to prevent damage during transit.

• 3.
  Affix Shipping Label

  Attach the provided return shipping label to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.